Today’s insurance customers expect highly personalized products, services and experiences. Insurers are looking for ways to drive down costs while future-proofing operations and growing the business. Both of these goals can be achieved, but there is a common roadblock: legacy core systems.
Legacy core insurance systems are complex and slow moving, and don’t allow easy access to the data needed to develop highly personalized offerings to attract and retain policy holders.
How we help insurers reduce costs and grow
We partner with Life and Property & Casualty insurance companies to help reduce insurance processing costs and compete in today’s marketplace by modernizing the core insurance processing systems to drive value:
75%
potential reduction in admin tasks by implementing transformative programs
80%
potential productivity increase by building data-driven technology infrastructures
30%
efficiency gains through automation while also reducing costs, increasing scalability and improving customer experience
85%
projected boost in stakeholder satisfaction by providing innovative digital experiences and distribution channels
- Accelerated speed to market and better accuracy in handling customer claims
- Improved customer experience, satisfaction and loyalty
- Adapt to emerging trends for improving policyholder and end-user experience, evolving distribution models to boost your engagement rate and NPS for policyholders
- Identify and integrate the right combination of InsureTech solutions to deliver faster time to market, better experiences and improved efficiency across the value chain
Six hotspots leaders must address
A well-balanced presence across onshore, nearshore and offshore locations, our ability to provide and scale talent pool and our investments in platform development earned us a Leader spot in Application and Digital Services in the Life and Annuity Insurance PEAK Matrix® Assessment 2023 report.